How To Place an Order

Place an Order via Phone, Fax or Email

Telephone: 1-415-385-6848 & 1-800-881-7734 (toll free)
Fax: 1-415-468-2700

For international orders, buyers can place an order via our distributor/resellers, or directly contact us if the local distributor is not available in the region.

Online Order (for US buyers)

The purchase with credit card can be checked out online via the secure Paypal shopping cart. For international customers, please contact your regional distributor or contact us if no distributor is available.


Most of our products can be shipped at ambient temperature or on ice-pack (except for some products should be shipped on dry-ice). If an order is received before 3:00 p.m., the order will be shipped out on the same day.

Payment Options

Company check:payment term is Net 30 days from the invoice date.
Bank Wire:International customers may make the payment via bank wire.
Credit Card:we accept all major type credit cards.
Online Payment: payment can be made via Paypal checkout process using credit card (only for US buyers)
Business hours:9AM to 5PM Pacific time, Mon-Fri
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